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From Offline to Online: First Steps Beyond Your Neighbourhood

Posted on 25th Sep 2026 06:20:42 in Digital Growth Tips

Tagged as: Google Business Profile, WhatsApp Business, UPI, Small Business Website, Going Online

Your regulars know where to find you - the customers three neighbourhoods away do not. A practical first-steps guide for Indian shop owners: claiming a free Google listing, putting WhatsApp Business behind the counter, standing up a one-page website, accepting UPI payments, and tracking what actually brings orders.

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Zoho Survey: 78% of Indian Businesses Would Switch Payment Gateways for AI Capabilities

Posted on 19th Sep 2026 06:10:29 in Business, Digital Marketing

Tagged as: Zoho Payments, payment gateway, Indian SMEs, UPI fraud, payment reconciliation, AI in payments

Zoho's Indian Merchant Payments Survey 2026, based on responses from more than 700 businesses across India, finds that 78% would switch their primary payment gateway for the AI capabilities they expect. Here is where payment failures, reconciliation hours and UPI social engineering fraud are costing small businesses, and the checks to run before switching a payment gateway.

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WhatsApp Bill Payments Go Live in India: 22,722 Billers Across 30 Categories — What It Means for Small Businesses

Posted on 17th Sep 2026 06:10:15 in Business, Digital Marketing

Tagged as: WhatsApp, bill payments, UPI, Bharat Connect, BBPS, small business India, digital payments

WhatsApp bill payments are rolling out across India with 22,722 billers in 30 categories, from electricity and FASTag to insurance and loan repayments. Here is how the feature works, why Meta is pushing deeper into UPI, and what small business owners should do about it.

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GFF 2026: UPI Tap & Pay, Agentic Wallets and Tokenisation — What Indian Small Businesses Should Know

Posted on 13th Sep 2026 06:10:23 in Business, Digital Marketing

Tagged as: GFF 2026, Global Fintech Fest 2026, UPI Tap and Pay, MyUPI, agentic AI, tokenisation, digital payments India, small business payments, NPCI, PhonePe Visa, Amazon Pay Smart Wallet

Global Fintech Fest 2026 closed in Mumbai with launches aimed squarely at small businesses: UPI Tap & Pay for NFC terminals, the AI-powered MyUPI support layer, agentic wallet and AI agent platforms from Amazon Pay, PayU and Yes Bank, and new tokenisation and reconciliation tools.

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Digital Payments in 2026: How UPI Is Turning India's Small Businesses Into Productivity Engines

Posted on 21st Aug 2026 06:13:30 in Business, Digital Marketing

Tagged as: digital payments, UPI, MSME, small business India, payment gateway, business automation

Digital payments have become a productivity engine for India's MSMEs. UPI crossed 18,586 crore transactions in FY25, and 73% of small businesses report growth after adopting digital tools. Here is what that means for Indian business owners and how to get adoption right.

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